FAQ

Who is 2loops

2Loops supports Vancouver families to swap their children's goods and to keep usable toys, books, accessories and more in circulation, and out of landfills.

Contact Aïda Soldevila at  2loops@buddings.ca for any inquiries about your orders or donations,

How do I purchase items?

Visit our website 2loops.ca and navigate through our collections or typing the items you are looking for on the search bar. Select them and proceed to check out, apply any discount you may have on this section. 

The items are usually packed 5 days after your order. We have volunteers coming to the centre every week and it might be possible that you get your order earlier or later depending on their availability. 

We are not currently shipping orders, we only offer local pickup at Buddings Broadway, #203 950 West Broadway and, upon request*, at Storybook Buddings,1438 Cedar Cottage Mews.

There are two parking spots that belong to our daycare.

You can pick up your order within 15 days after you receive your email confirmation, Mondays to Fridays from 10am to 4pm, excluding holidays. After the date, your order will be unpack and available again on our online catalog for others to enjoy.

Bring Your Own Bag to collect your items and show your email confirmation beforehand. 

We don’t refund, we offer credit to redeem with other items. 

*Forward your pick up confirmation email to 2loops@buddings.ca and change the subject to "Storybook Pick up". Your order will be ready between 5 to 10 business days. Please note this is for order pick up, only. 

How do I donate?

We accept quality, sized-sorted, clean children’s clothes, ages 0-6 and following the seasonal guidelines. Also, books, Toys and Accessories such as blankets, hats, socks, mittens, scarfs and sunglasses.

Prepare the items with love and sort them by age. Visit 2loops.ca to book your donation time and subscribe to receive the discount credit for your next purchase. Bring the items in Your Own Bag to Buddings Broadway at  #203 950 West Broadway. Ring the doorbell and leave the items at the entrance cubby box, organized by age and type. Taking your bags home with you is part of our zero waste initiative. 

The donation week is usually the last week of the month, the dates and times are available on the website calendar under the donate section. The type of clothes and items will be asked during your booking to help us organize the upcoming donations. 

Our storage space is limited and we like to upload the items as they come to our location. We ask for a max. Of 2 big shopping bags.

What do I get?

After your donation, you will receive a $30 one-time credit for any items in the store and it will expire in two months. 

You will receive an email with your credit code the same day of your donation. It’s very important you subscribe first! If you can find your email check your promotions folder and spam or email us at 2loops@buddings.ca

Covid 

Please wear a mask when you come to the centre and wait if there is a family in the entrance area.

Thank you!